Shipping policy

Aquí tienes la traducción al inglés de la política de envíos, lista para tu tienda online:

Shipping Policy

1. Processing and Shipping Times

• Processing time: Orders are processed and prepared within 1 to 2 business days (Monday through Friday). Orders are not shipped or delivered on weekends or holidays.

• Estimated delivery times:

  • Domestic / Mainland: Between 24 and 48 business days/hours [adjust as needed] once the package leaves our warehouse.

  • Islands / International: Between 48 and 72 business days/hours [adjust as needed].

2. Shipping Costs

• Standard shipping:

  • FREE shipping on all orders over [insert amount, e.g., $35 / €35].

  • For orders below that amount, shipping fees are [insert amount, e.g., $3.99 / €3.99].

3. Order Tracking

• As soon as your order is dispatched, you will receive an email containing your tracking number and a link to the carrier's website so you can monitor your package's status at all times.

4. Delivery Issues

• Please make sure the shipping address provided is correct and complete. If the carrier is unable to deliver the package due to absence or an incorrect address, they will attempt redelivery or leave it at a nearby pickup point.

• If you notice any visible damage to the package upon delivery, please take photos and notify us within 24 hours at [support email, e.g., support@papirostcg.com] so we can handle the claim with the shipping carrier.